Returns & Exchanges
At Topologie INTL, we want you to be fully satisfied with your purchase, which is why we offer a 30-day return policy for all unused items in their original packaging. Please note that certain limited-edition collaborations and customized climbing-inspired accessories may be subject to final sale terms.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back or exchange.
Prepare the Package
Securely pack your items in their original Topologie packaging, ensuring all tags, carabiners, and modular components are included.
Ship to Our Warehouse
Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned gear, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing